Balanced Scorecard
The balanced scorecard is a strategic planning and management system that is used in business and industry, as well as government, and non-profit organisations around the world.
The objective of the balanced scorecard is to align the operational activities of an organisation with its vision and strategy, thereby improving communications and monitoring performance against strategic goals.
The balanced scorecard is not just a measurement system. It is a management system that enables organisations to communicate strategy and translate that strategy into action. It provides feedback around both internal business processes and external outcomes so that performance and results are continuously improved. In practical terms it transforms strategic planning from an academic exercise into a view of the health of the enterprise.
The balanced scorecard adds strategic non-financial performance measures to the traditional financial metrics to give managers and executives a more 'balanced' view of their organisation's performance. It encourages an organisation to be viewed from four perspectives:
- The Learning & Growth perspective
- The Business Process perspective
- The Customer perspective
- The Financial perspective.
Performa provides Balanced Scorecard software solutions that transform strategy into actionable plans. Performa solutions are able to automate any Operational and Strategic Performance Management Framework including: The Balanced Scorecard, Malcolm Baldrige, Six Sigma etc. They allow executives and managers to understand the overall health of their business, seamlessly drilling to lower levels of information to uncover the cause and effects of operational non-performance and enhance the decision making process to remedy and manage progress. |
